Last Updated: March 17, 2026

This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use the Service and explains your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. These definitions shall have the same meaning whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Account
A unique account created for you to access our Service or parts of our Service.

Affiliate
An entity that controls, is controlled by, or is under common control with a party where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.

Company
Referred to as "the Company", "We", "Us", or "Our" in this Agreement.

The Company refers to:

H&S Ultra Cleaning Group
1661 Canady Pond Road
Hope Mills, NC 28348

Cookies
Small files placed on your device by a website containing browsing history information.

Country
North Carolina, United States.

Device
Any device that can access the Service such as a computer, cellphone, or tablet.

Personal Data
Any information that relates to an identified or identifiable individual.

Service
The Website.

Service Provider
Any natural or legal person who processes the data on behalf of the Company.

Usage Data
Data collected automatically from the use of the Service.

Website
H&S Ultra Cleaning Group
http://www.hsultracleaninggroup.com/

You
The individual accessing or using the Service, or the company or legal entity on whose behalf such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide personally identifiable information including:

  • Email address
  • First and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include:

  • IP address
  • Browser type and version
  • Pages of our Service that you visit
  • Time and date of your visit
  • Time spent on pages
  • Unique device identifiers
  • Other diagnostic data

When accessing the Service via mobile device we may collect:

  • Mobile device type
  • Mobile device unique ID
  • Mobile device IP address
  • Mobile operating system
  • Mobile browser type

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track activity on our Service and store certain information.

Cookies or Browser Cookies

A cookie is a small file placed on your device. You can instruct your browser to refuse cookies or notify you when cookies are being sent.

If you do not accept cookies, some parts of our Service may not function properly.

Web Beacons

Certain sections of our Service and emails may contain small electronic files known as web beacons (clear gifs or pixel tags). These allow the Company to measure engagement and website activity.

Types of Cookies We Use

Necessary / Essential Cookies

Type: Session Cookies
Purpose: Required for website functionality and user authentication.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies
Purpose: Identify if users have accepted cookies on the website.

Functionality Cookies

Type: Persistent Cookies
Purpose: Remember preferences such as login details or language selection.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service
  • To manage your account
  • To perform a contract for purchased services
  • To contact you via email, phone, or SMS
  • To send service notifications and updates
  • To provide marketing information unless you opt out
  • To manage customer service requests
  • To analyze service usage and improve the website

SMS Communications

By providing your mobile phone number and opting in, you agree to receive SMS text messages from H&S Ultra Cleaning Group regarding:

  • Appointment scheduling
  • Appointment reminders
  • Service updates
  • Customer care communications
  • Occasional promotional offers

Message frequency varies depending on your interaction with us.

Message and data rates may apply.

You may opt out at any time by replying STOP to any message.
You may reply HELP for more information.

SMS opt-in consent and mobile phone numbers collected for SMS purposes will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing purposes.

Sharing Your Personal Information

We may share your personal information in the following situations:

With Service Providers

Third-party vendors who assist us in operating our business or analyzing website usage.

For Business Transfers

In connection with a merger, sale of company assets, financing, or acquisition.

With Affiliates

We may share information with affiliated companies that follow this Privacy Policy.

With Other Users

If you share information publicly on the website.

With Your Consent

We may disclose information for any other purpose with your consent.

We do not sell, rent, or share SMS opt-in data or personal information collected for SMS communications.

Retention of Your Personal Data

We retain Personal Data only as long as necessary for the purposes described in this policy including:

  • Legal compliance
  • Dispute resolution
  • Enforcement of agreements

Usage Data is typically retained for shorter periods unless required for security or legal obligations.

Transfer of Your Personal Data

Your information may be transferred to computers located outside your state, province, or country where data protection laws may differ.

By submitting information, you consent to this transfer.

We take reasonable steps to ensure your data is treated securely.

Delete Your Personal Data

You have the right to request deletion of your personal data.

You may:

  • Update or delete information in your account settings
  • Contact us to request corrections or removal of your data

We may retain certain information when legally required.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or sale, your Personal Data may be transferred.

Law Enforcement

We may disclose your information if required by law or in response to valid legal requests.

Other Legal Requirements

We may disclose your Personal Data to:

  • Comply with legal obligations
  • Protect the rights of the Company
  • Prevent wrongdoing
  • Protect public safety
  • Defend against legal liability

Security of Your Personal Data

We use commercially reasonable methods to protect your Personal Data. However, no internet transmission or electronic storage method is 100% secure.

Children's Privacy

Our Service does not address anyone under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such data has been collected, we will remove it.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When updates occur:

  • The new policy will be posted on this page
  • The Last Updated date will be revised
  • Notice may be provided through email or website announcement

Contact Us

If you have questions about this Privacy Policy, you can contact us:

Email:
contact@hsultracleaninggroup.com

Mail:
H&S Ultra Cleaning Group, 1661 Canady Pond Road, Hope Mills, NC 28348

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